In order to detect busy events in your email calendar and write new booking events to it, Appointlet needs to authenticate the connection. To connect your Google or Office 365/Outlook calendar, begin by clicking on your user icon in the upper right corner of the dashboard and select Calendars:

If you do not have any calendars connected yet, the first step will be to click on the green Connect button next to either calendar provider as shown in the image below:

Once your account is connected, the primary calendar will be selected to add meetings and check for conflicts.

Click the Change button in either of these areas to select a different calendar. Meetings can be added to only one calendar at a time, but you're welcome to select as many calendars to check for conflicts as you'd like. Simply click each one you'd like to check for conflicts and they will all populate in the box above the drop-down list.

If you need to connect additional email calendars, click the ellipses (...) next to your existing calendar integration and select Add Another.

You can also use this button to reconnect a calendar that has become disconnected or disconnect a calendar entirely.

Troubleshooting your calendar connection

There are a few factors that can cause a Meeting Calendar connection failure. We've outlined a few troubleshooting steps to help you reestablish the connection:

  1. Make sure you are using either a Google or Office 365 Business calendar.

  2. If you changed your Meeting Calendar account password, the account must be reconnected so Appointlet can access the calendar using the new credentials.

  3. Update your browser to the most recent version.

Please use a desktop or laptop computer to connect your email calendar accounts. A current browser like Firefox or Chrome is recommended. Double check that your username and password are correct.

Network security features typically permit the OAuth2 integration protocol, but in some cases they can block the attempt, so be sure to check permissions with your IT team.

If you're attempting to connect Office 365, please see this article for further troubleshooting ideas.

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