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Rescheduling or Cancelling meetings

How to use the dashboard, emails, and calendar events for canceling and rescheduling meetings

Updated over 10 months ago

When a meeting has already been booked, there are a few ways that it can be cancelled or rescheduled. This article covers the techniques for cancelling or rescheduling as an Appointlet user.

Attendees (the people who schedule with you) are limited to cancelling or rescheduling a meeting via the buttons provided in their confirmation and reminder emails. Please review this guide to adjust permissions related to these actions.

Locating Confirmed Meetings

Users who are logged into Appointlet can cancel or reschedule a meeting from the Meetings dashboard. Simply locate the meeting and scroll over the ellipsis (...) to reveal the cancel/rescheduling options.

Cancelling a Meeting

After clicking the cancellation button in the Meetings tab, you will be prompted to verify the cancellation action. We also include a text area where you can share a message with the attendee. Appointlet will pass this through to them as part of the cancellation email.

In this example, we wrote "Sorry, this time no longer works for me". Below is what the attendee will see when they receive their cancellation email notification.

Rescheduling a Meeting

When rescheduling a meeting, Appointlet provides a date and time picker as shown below. The times shown will be based on the meeting host's availability.

Once the date and time have been selected, a confirmation screen will ensure that the rescheduling information is correct. You can also share a custom message with the attendee(s) here.

Other Options

As the meeting host, you may also cancel or reschedule meetings via the buttons provided in your own confirmation emails or via the action list in the Meeting Drawer as shown below.

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